Water service, power and electricity


The island is served by Puerto Rico Aqueduct and Sewer Authority’s (PRASA) (http://www.acueductospr.com) (“Autoridad de Acueductos y Alcantarillados”) extensive system of over 10,000 miles of water mains and aqueducts and 2,000 miles of sewage lines. Puerto Rico’s water quality is subject to the same regulated EPA standards that apply on the U.S. mainland. A private company, Professional Services Group, manages and operates PRASA’s system. Tap water is considered safe to drink, but many do not drink it without filtration due to the smell.

Autoridad de Acueductos y Alcantarillados
Customer Service 787-620-2482



Electrical service is provided by the Puerto Rico Electrical Power Authority (PREPA) (“Autoridad de Energía Eléctrica”) (www.aeepr.com), the second largest government owned utility in the U.S., with assets of $3.5 billion in 1995. It is also the only supplier of electricity in Puerto Rico. Electricity bills are to be paid every month.
For more information contact the Customer Services Center at 787-289-3434, outside the metro area 800-981-2434 or visit the nearest office and their web page http://www.aeepr.com

The power is very unreliable relative to the states.  In a 30 day period in July 2014, in the San Juan metro area, I have had the power go out about 5 different days.  Sometimes it is off for 30 minutes.  Other times it is off for about 5 hours.

Electricity in Puerto Rico costs about 30c/kwh. This compares to about 10-12c/kwh in the states. With the abundant sunshine, I do not know why the island doesn’t have much solar electricity.

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