DMV/DTOP in Puerto Rico shouldn’t take a full day to complete a task!

When you go, you first stand in the Information line to give a paper ticket with your number on it.  Then you watch a screen and/or listen for your number to be called.  One big inadequacy is that there is no estimated time for when your number will be called.  Sometimes you will end up waiting ALL DAY.  If an estimate was given, then you could go to lunch, shopping, or complete other tasks.   The waiting times and the process and procedures are intolerable.

What has been your experience when going to the PR DMV?

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2 Responses to DMV/DTOP in Puerto Rico shouldn’t take a full day to complete a task!

  1. Gilberto Pérez Cruz says:

    It’s ridiculous !!!! I hear you . Why do you have to spend 8 hours in the DMV AND STILL NEED TO RETURN TO FINISH THE TRANSACTION. Horrible , I’m Sorry I love Puerto Rico but any government transaction is literally a nightmare. Why ??? CRIMM , water company , power company , drop , cese I did I forget anything .This has got to change . Please help me if you can ?

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  2. Jasmine Tejada says:

    it is ridiculous but then again you do know there are “gestores’ that are registered and can do this work for you for a fee right?

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